Terms & Conditions

By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

The client shall take full responsibility for his/her health and will remain registered with a medical practitioner at all times. The client shall take full responsibility for his/her choice to seek out the practitioner, attend and/or follow any of the advisory services provided. That the client is entirely at liberty to follow in part, wholly or not at all at any time the sessions, trainings or advise sought by the client from the practitioner, imparting no blame or responsibility to the practitioner before, during or after the consultation.

Whilst all due care is taken to ensure the safety of the client and personal possessions, the client shall remain entirely responsible for his/her choice of attendance and behaviour on the premises. The client will declare all medical information pertaining to his/herself including any known allergies or allergic reactions previously experienced.

Sessions are held in a safe environment with the knowledge that all topics are open to discussion. Sessions are at an agreed time and any session that begins late due to the client cannot be extended beyond the agreed time. Sessions last approximately 75 minutes.

On occasion the practitioner may agree with the client to achieve a task within a timescale and the practitioner will ask if the client wishes to be held accountable and if so in which way.

Cancellations

If for any reason I have to cancel a session I will aim to provide you with 48 hours’ notice, and you will not be charged for the session. When possible, I will try to offer you an alternative time. Likewise, I will expect you to give me 48 hours’ notice if you are unable to attend. You will not be charged for appointments missed due to illness provided you give me at least 24 hours’ notice. In an instance where no or insufficient notice is given on your part, I reserve the right to charge 50% of the session fee.

Complaints

Should you wish to make a complaint about the service you have been offered please contact The British Institute of Hypnotherapy or The Lightning Process